An inside look at Hootsuite's social customer service operation

How Hootsuite uses its own platform for customer support and engagement.

Marketers fume as Google removes the Exact Match feature for AdWords

Search marketers fume over a change made to Exact Match.

Latest News

Infographics Infographic: How to run a successful A/B test on your landing page

Infographic: How to run a successful A/B test on your landing page

Your first step towards website optimization.

News Act-On software now offers native integrations with all major CRM systems

Act-On software now offers native integrations with all major CRM systems

Act-On launches its new CRM-agnostic approach.

Infographics Infographic: 5 data-backed reasons why good website design is so important

Infographic: 5 data-backed reasons why good website design is so important

Stats and figures to support your investment.

News With DittoLabs partnership, Tumblr will now let marketers scan photos for brand affinity

With DittoLabs partnership, Tumblr will now let marketers scan photos for brand affinity

Will help brands understand conversations on the platform.

News Yahoo buys software that shows you the ads you're trying to block

Yahoo buys software that shows you the ads you're trying to block

Yahoo acquires anti ad-blocking platform ClarityRay

Customer Reviews Feedly Pro helps PR pros aggregate, share and monitor published content

Feedly Pro helps PR pros aggregate, share and monitor published content

Customer review of content aggregator Feedly Pro

News Infographic: The best creative tips for advertising on Facebook and Twitter

Infographic: The best creative tips for advertising on Facebook and Twitter

The best practices for creating a social ad.

News Twitter's experimenting with showing users tweets from accounts they don't follow

Twitter's experimenting with showing users tweets from accounts they don't follow

Is this the big opportunity marketers have been waiting for?

News YouTube releases its quarterly report, containing valuable insights for brands

YouTube releases its quarterly report, containing valuable insights for brands

YouTube publishes its quarterly insights for brands.

News Social media strategist Gary Vaynerchuk is now a judge for Miss America

Social media strategist Gary Vaynerchuk is now a judge for Miss America

There's hope for social media managers everywhere.

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